Your Questions, Answered

Cancellation Policy

We provide full credit for appointments cancelled at least 24 hours before the scheduled time. 

Cancelling within 24 hours will incur a 50% fee. 

Missing the appointment without notice requires full payment. 

Exceptions are made for inclement weather. We never expect our clients (or staff!) to drive in dangerous conditions to make their appointment.

Accessibility Notes

The Shoppe has a ramp that leads from the front parking lot to the front door. Each doorway has a small threshold lip that has been cleared by most walkers and wheelchairs.

The front door and treatment room doors have an entry width of 32” each. Our bathroom door entry is slightly narrower at 26”.

Please do not hesitate to reach out if you have any accessibility questions.

Harassment

As licensed professionals, we take our credentials very seriously. There are still harmful stereotypes associated with this profession, and as such, we have a zero tolerance policy for sexual harassment, “jokes”, or outright solicitation. If any of these occur, the session will be ended immediately; you will be banned from the premises and reported to the authorities.

Policies & More Info

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